Recent Writings
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Implementing ServiceNow’s Journey Designer effectively requires careful planning and adherence to best practices to ensure a smooth and successful deployment. Here are some best practices for implementing ServiceNow Journey Designer: By following these best practices, you can effectively implement ServiceNow Journey Designer to improve customer experiences and streamline your organization’s processes. Explore ServiceNow Journey Designer…
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According to a Pew Research Center study, about 25 percent of American adults said they haven’t read a book in a year. According to Readers Digest, the average person generally reads about 12 books a year.
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Together, ServiceNow and Lightstep will extend the benefits of observability across the enterprise through digital workflows that convert real‑time insights into action across all the technologies, people, and processes that enable digital business.
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Since 2007 I have had these five questions on the back of an old Oracle business card in my wallet.
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ServiceNow has been slowly building the capabilities and components available with the UI Builder. With the latest release from ServiceNow, Quebec, it’s finally starting to evolve




