Recent Writings
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XAI demands transparency. Zero-Knowledge demands opacity. In regulated AI, you can’t have both—here’s why verifiability replaces explainability.
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Organizations are shifting from promoting AI principles to demonstrating their responsible implementation as AI becomes integral to operations. Governance requires traceability and clear escalation paths to build trust. Documentation becomes essential leadership infrastructure, highlighting the need for organizations to provide evidence of their AI systems’ governance rather than merely supporting ethical statements.
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The paper outlines a governance blueprint for scaling AI responsibly in enterprises, emphasizing the necessity of safety measures and audit readiness. With the ServiceNow Zurich release, organizations can ensure AI decisions are explainable and compliant. By utilizing capabilities like Now Assist Guardian and AI Control Tower, companies can address management gaps and risks effectively.




