Recent Writings
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Originally posted on GarrettNow: Something that is missing when you get started with Service-Now development: a package of tools to make a developer’s life easier. A good part of the reasoning behind this, is that Service-Now intends for you to do all development directly in your development instance. They’ve provided some great functionality around this…
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4 IT Process Consulting Tips from Fred Luddy Fred Luddy, founder and Chief Product Officer of industry-leading IT service management software company ServiceNow, has decades of experience with IT process consulting and has seen the role of IT shift dramatically over the past few years. In his recent keynote address at fruDevCon, Luddy outlined a few of his top notes for…
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The Case to Get Off Categories (and use a CMDB) Originally posted by John Jones of Acorio A common question clients who are advancing on their ITIL maturity have is how to move from a Category-based system in ServiceNow to a living CMDB. Many organizations that are switching from another tool into ServiceNow recognize early on that…
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Bringing the Update Set Picker back from the UI14 Gear Menu Originally posted on 28 August 2014 by Mark Stanger (aka SNCguru) The #ServiceNow Eureka release contains many new features and changes. Among these are some significant changes to the look and feel that are generally a very nice (and needed) improvement over previous versions of ServiceNow.…
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Top Solutions for IT Asset Management How many devices do you have? How many of those do you use for work? And what about software — how many different programs do you use to get your job done? I’m sure the number is pretty high and will continue to climb. Now multiply that by everyone…
SNC Development 
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