An Independent ServiceNow Blog



How did this simple conversation between colleagues become a blog post? This all started as most do, as a conversation between two like-minded people with a question: What are Business Services and Why do they matter?  As human beings first... Continue Reading →

A Well thought out and written article. *Common definition for SMART: Specific, Measurable, Actionable, Reasonable and Timed How often are your projects SMART? If you asked for that as a requirement, what are your expectations for a response?

Are you a PM, Consultant, or anyone involved with IT or Organizational projects? Then take some time to read this article.

If after reading you are interested in more around ITIL, ITSM, or PM Processes and PM tools then poke around the site and #LearnNOW.

Ritter's Ruminations & Ramblings

A lot of things need to occur to get a project started. For the project manager, understanding the basics about the project – the goal, timing, budget are some of the tasks to getting organized. Included in that understanding is who will do what tasks for the project.

A great way to get organized and develop that overall understanding about the make up of a project is to document. No, really, it is. There are several basic documents that come to mind. As separate and distinct files, those include the scope,charter, schedule and raci matrix. Each of these is important for upfront planning and also during execution of the project. I have found that writing or contributing to each of these is very helpful. Being able to communicate the knowledge of  the what, how and who during a project kick-off meeting helps get the team up to speed quickly. Most…

View original post 472 more words

Service-Now JavaScript Library Resource

4 IT Process Consulting Tips from Fred Luddy #ServiceNow #FruitionPartners

The Case to Get Off Categories (and use a CMDB) #ServiceNow #Acorio

Bringing the Update Set Picker back from the UI14 Gear Menu

Top Solutions for IT Asset Management Success

This article was Originally posted by Tony Fugere and can be found - here ServiceNow Admin 101: Eureka Release and Upgrade Best Practices ServiceNow administrators can work more efficiently simply by following a few tips, and in the Admin 101 Series... Continue Reading →

Powered by

Up ↑

%d bloggers like this: