SANTA CLARA, CA and PROVO, UT, April 6, 2021 — ServiceNow (NYSE: NOW) and Qualtrics (NASDAQ: XM) today announced a strategic partnership to help companies deliver next‑generation employee experiences and customer service, leveraging the combined power of ServiceNow’s digital workflows with Qualtrics’ experience management technology on a single platform. With the new solutions, companies will be able to bring sentiment data from Qualtrics into ServiceNow Customer and IT Workflows to quickly act on customer insights with digital workflows, increasing employee productivity, and enhancing customer loyalty…READ MORE

Its too earlier to tell what this partnership with mean and how the two companies will integrate into ServiceNow platform, but I was able to find sneak peak. Earlier today, ZDnet published a glimpse of how ServiceNow and Qualtrics would integrated. (See Below)

https://www.zdnet.com/article/servicenow-qualtrics-partner-aim-to-meld-sentiment-data-and-workflows/
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