SERVICENOW TECH TUESDAYS: REFERENCING TEMPLATES
“I recently did an internal Lunch-and-Learn for my fellow Professional Services group during which we talked about templates and record producers.
You may scratch your head and wonder what the two have in common, but they are actually more similar than you might think.
First of all, both record producers and templates exist to make..”
Since 2012, I have been focused on helping organizations understand their IT service management capabilities and navigate through the increasing layers of complexity to deliver transformational solutions. To date, d/b/a/ EcoStratus I have worked on more than 250 cloud projects, completed more than 100 ServiceNow implementations, 100+ ServiceNow upgrades, developed 1000’s of integrations, and trained more than 500 ServiceNow professionals.