Enhancing ServiceNow with the Basics: Service Desk Reporting
James {@ecostratus}
Since 2012, I have been focused on helping organizations understand their IT service management capabilities and navigate through the increasing layers of complexity to deliver transformational solutions. To date, d/b/a/ EcoStratus I have worked on more than 250 cloud projects, completed more than 100 ServiceNow implementations, 100+ ServiceNow upgrades, developed 1000’s of integrations, and trained more than 500 ServiceNow professionals.
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