Enhancing ServiceNow with the Basics: Service Desk Reporting
James {@ecostratus}
CXO| Entrepreneur| Customer-Centric| Data-Driven Design | ServiceNow SME | Architect I work with clients to architect, build, innovate, and cultivate their customer and employee experiences. From the beginning, I embed myself within a client's business for a series of strategic activities that drive organizational alignment, prioritization, solution design, and development. I start with business outcomes and ensure projects are meticulously scoped, thoughtfully executed, and deliver results across the business.
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